How can we help?

Our support team is here to help you with any questions or issues you may have. Don't hesitate to reach out.

Send us an email and we'll get back to you as soon as possible. We aim to respond to all inquiries within 1 business day.

Response Time

We typically respond within 1 business day, Monday – Friday.

Booking Issues

Problems with reservations, cancellations, or connecting with a captain? Let us know and we'll help sort it out.

Report a Problem

Experienced fraud, a policy violation, or bad behavior on the platform? Report it to us immediately.

Account Help

Trouble logging in, verifying your email, or managing your profile? We can help you get back on track.

General Inquiries

Have a general question about Charter Buddy, our services, or how the platform works? We'd love to hear from you.

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